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Cal Poly Pomona

Information Technology Help

Email programs need to be configured for SSL by May 20, 2008

More info and how to configure your email program to use SSL.

Webmail (OWA) http://exchange.csupomona.edu is unaffected by this change, and is a quick way to check email if your email program settingsare not updated by May 20.

Need assistance configuring your email for SSL? Create a Web Help Desk ticket so we can schedule a time to assist you. (add @csupomona.edu to your user name)

Science Help Desk

Science is using Web Help Desk to manage computer support requests. Login by using your full Cal Poly email address, including the "@csupomona.edu" and your Bronco password at this login page:

Login to Web Help Desk

You can also reach us by:

Phone: 869 - 3928. If staff are unavailable, you may leave a message with your name and a short description of your problem.

Walk-In: The Science IT Help Desk is located in 8-51, where you can request assistance in person.

Email: sci_helpdesk@csupomona.edu

A problem ticket is created regardless of the initial contact method. The ticket will identify
the customer, location, nature of the problem, and will be used to track the nature of the problem. Trained students and staff will resolve your issue promptly.

 

Computer Support Staff

Department Name Extension Email
College of Science, Biology,
Chemistry, and Geology
Brent Norum x4560 bvnorum
Computer Science Nam Kim x4692 namkim
Mathematics Carlos Miranda x4009 crmiranda
Physics Hector Maciel x4035 hmmaciel

The IT Help web page is an online computer support resource for faculty, staff, and students of the College of Science. For guidance on more general IT problems, please visit Cal Poly eHelpOpens An External Site In A New Window.